| Customer: | {=DisplayName} | IP Address: | {=IPAddress} | Rating: |
|
| Agent: | {=AgentUserId} | Begin Time: | {=helper:FormatDate(BeginTime,'yyyy-MM-dd HH:mm:ss')} | End Time: | {=helper:FormatDate(ActiveTime,'HH:mm:ss')} |
| Email: | {=Email} | Question: | {=Question} | ||
| Tags: | {=Tags} | Comment: |
{=/Controller/Comment}
|
||
| Custom Field | Value |
|---|---|
| {=Name} | {=Value} |
| Sender | Message | Time |
|---|---|---|
| {=Sender} | {^Html} | {=helper:FormatDate(Time,'HH:mm:ss')} |