About ZChat

We build live chat software for teams that want to own their support infrastructure.

ZChat is developed by RichScripts for organizations that do not want customer conversations, deployment decisions, and support workflow trapped inside a hosted pricing model. The goal is straightforward: practical self-hosted software, modern operator tools, and a commercial model that respects long-term ownership.

What we believe

Ownership

Support software should belong to the team running it, not just be rented from a dashboard login.

Practical deployment

Products should fit real infrastructure, real security requirements, and real operator workflow instead of forcing everyone into the same hosted mold.

Long-term value

A one-time purchase with continued ownership should still be a valid way to buy software.

Company mission

Help organizations deploy customer support software that fits their environment instead of fighting it.

RichScripts has a long history of building practical web software and reusable components for teams that care about reliability, flexibility, and operational control.

ZChat brings that mindset to live chat. It is designed for organizations that want a modern support workflow, but still need to make their own infrastructure, privacy, branding, and AI decisions.

We want the product to disappear into your process in the best possible way: install it cleanly, connect the providers you want, support customers efficiently, and keep the important data where your organization expects it to live.

About RichScripts

Reach us

Technical support

[email protected]

Sales questions

[email protected]

General questions

[email protected]

Address

RichScripts
201 Consumers Rd
North York, ON, M2J 4G8
Canada

Who it is for

Built for teams that cannot treat support infrastructure like a disposable subscription widget.

That usually means organizations with privacy expectations, internal IT standards, or a strong desire to keep brand and data ownership inside their own environment.

Operational teams

Support, sales, and service teams that need a dependable workflow across desktop and browser surfaces.

Security-conscious organizations

Companies that care where transcripts, customer data, and model prompts are stored and processed.

Builders and IT teams

Teams that want a support platform they can integrate, host, and evolve over time without vendor lock-in.

Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.