Integrations

Connect the tools your team already uses

Install ZChat on any website with one script tag, connect your messaging channels, pull knowledge from Notion, Confluence and Google Docs, sync contacts to your CRM, and let the AI hand work to Zendesk, Freshdesk, Slack, your calendar or your own API.

Setup guides

Any website

Shopify, WooCommerce, WordPress, Webflow, Squarespace, React or plain HTML: the same one-line loader script works on each. Run up to 10 sites, each with its own AI agent.

  • One script tag
  • Shopify and WordPress
  • Multiple sites

Messaging channels

Connect WhatsApp (Cloud API or Twilio), Facebook Messenger, Instagram, Telegram, Discord, LINE, Slack, Microsoft Teams, email, SMS and voice. Each one routes into the same inbox and the same AI.

  • WhatsApp and Instagram
  • Telegram and Discord
  • Email, SMS, voice

Knowledge connectors

Sync Notion, Confluence, Zendesk Help Center and Intercom articles, follow web pages and RSS feeds, import Google Docs, Sheets and Slides, pull YouTube captions, and crawl any public website on a schedule. Re-importing a source updates it instead of duplicating it.

  • Notion
  • Google Docs
  • YouTube

Helpdesk and team tools

Escalate to Zendesk or Freshdesk with the transcript attached, alert a Slack channel, book meetings through Calendly, Cal.com, Google Calendar or Microsoft 365, send contacts and transcripts to HubSpot, Salesforce or Pipedrive on paid plans, and send events to any webhook.

  • Zendesk
  • Freshdesk
  • Slack alerts

Your own API

Describe an HTTPS endpoint and its parameters, and the AI can call it mid-conversation to look up an order, check stock or create a record. Secrets are stored encrypted and never shown again.

  • Custom tools
  • Encrypted secrets
  • Per-tool on/off

Identity and data

Single sign-on with any OpenID Connect provider, including Okta, Entra ID and Google Workspace. Export your workspace data at any time, and send conversation events out through webhooks.

  • OIDC SSO
  • Data export
  • Webhooks

REST API for your code, Zapier and Make

A public REST API on every plan: read and answer conversations, sync contacts, push knowledge-base articles and subscribe webhooks, with scoped workspace API keys you create and revoke in the dashboard. Zapier and Make connect through their HTTP and webhook steps; there is no ZChat app listing.

  • Scoped API keys
  • REST hooks
  • OpenAPI spec

Missing a tool? Most can be connected today as a custom API action or a webhook, without waiting for a native integration.