Self-hosted support software
Free self-hosted live chat, with an AI chatbot when you want one
ZChat is a complete downloadable live chat platform with a visitor widget, agent dashboard, desktop console, offline forms, file uploads, optional AI handoff, webhooks, and security hardening for teams that want to own their support stack.
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Complete chat toolkit
Run live visitor chat, offline messages, transcripts, departments, canned replies, file sharing, and agent assignment from your own server.
Agent dashboard
Give operators a focused console for active sessions, visitor context, transfer workflows, chat history, and support team visibility.
AI handoff ready
Use AI for first response automation while keeping the handoff path clear for human agents when a conversation needs judgment.
Who ZChat fits
ZChat is built for support teams, IT providers, agencies, and privacy-aware companies that want live chat to run from their own server and database.
Common use cases
Use ZChat for pre-sales questions, customer support, internal service desks, private portals, AI-assisted first response, after-hours capture, and workflow automation.
Role workflows
Agents handle conversations, support leads monitor quality and activity, developers connect APIs and webhooks, and IT owners control hosting, backups, retention, and AI provider choices.
What is in the package
The current 34 MB download includes the ASP.NET Core server, dashboard assets, embeddable widget, SQL install scripts, documentation, and local runner helpers. No licence file: live chat is free.
Dashboard coverage
The dashboard covers live activity, agent management, conversation history, knowledge content, chatbot settings, webhook delivery, retention settings, and export paths.
Deployment and ownership
- Live chat is free: unlimited agents and domains, no licence file, no expiry. The AI assistant is optional, at $19 per agent per month.
- Install package includes the web application, database scripts, widget assets, and desktop agent tools.
- Designed for Windows or Linux hosting with ASP.NET Core and SQL Server.
- Keep chat records, visitor data, and operational controls inside your environment.
ZChat vs hosted chat
ZChat gives teams free self-hosted live chat, data ownership, flexible AI provider choice, and a direct path to keep the software and database under their control.
If you would rather not run a server at all, the same team builds Dchat — the hosted version of this product, billed per agent seat with the AI, inbox and human handoff already set up. Same problem, two deployment models: run ZChat yourself for free, or let Dchat host it.
Try it on your own hardware
Run the real package on your own hardware to validate the install, the support workflow and the ownership decision. Live chat stays free afterwards - unlimited agents, unlimited domains, no licence file.