The capability for customers to click-to-chat with your agents is the most fundamental
feature of ZChat Software and represents the next generation of e-customer
service – a powerful alternative to business-as-usual online. Visitors simply click
a button and they easily communicate, live and in real time, directly with your
online service agents via text chat.
With ZChat Software, chatting online with website visitors is easy, and an
important tool; not only to increase sales and reduce shopping cart drop out, but
also to improve online customer service and technical support. Live Chat results
in more satisfied customers and more value from your online presence.