ZChat ZChat 2.0 Self-Hosted Live Chat

Live Chat

Self-hosted live chat

Real-time conversations on infrastructure you control

ZChat gives your team a fast, modern chat experience without turning customer conversations into a rented service. Visitors open a lightweight widget on your site, agents respond in real time, and the full workflow runs in your own environment under a one-time software license.

Instant delivery

SignalR-powered messaging keeps conversations responsive with typing awareness, agent presence, and fast session updates.

AI on your terms

Use human-only chat, connect OpenAI or Claude, or keep AI private with Ollama. ZChat does not force a provider markup.

Own the full stack

Deploy on Windows or Linux, keep transcripts in your systems, and move from localhost evaluation to production with the same product.

For your visitors

  • Typing indicators and delivery / read receipts
  • Drag-and-drop file sharing with inline image previews
  • Pre-chat form, custom fields, and department selection
  • Multi-language UI, mobile full-screen, and dark mode
  • Keyboard accessibility and a GDPR cookie-consent prompt
  • A post-chat star rating to capture satisfaction

For your agents

  • Online / away / busy presence with auto-away
  • Canned responses with inline shortcut expansion
  • Private internal notes on each conversation
  • Department routing and concurrent-session limits
  • Agent profile photos shown in the visitor's chat
  • Browser dashboard plus a native Windows desktop app

Chat operations built for real teams

Route conversations to the right operators, review active and completed sessions, and let AI handle first-response triage before handing off to a human.

ZChat AI chatbot configuration

A chat window that feels current

Present a polished support surface with pre-chat context, branded chat states, and a visitor experience that works on desktop and mobile alike.

Pre-chat window Live chat window

Buy the software once. Run it where you trust it.

ZChat is for teams that want modern support tooling without recurring hosted-seat pricing or vendor lock-in.

Download ZChat View licensing
Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Download ZChat See Product Demo

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.