Guided assistance
ZChat shows operators the page a visitor is currently viewing and lets them send the exact link the customer needs — guiding people through checkout, onboarding, and troubleshooting right inside the conversation, without pushing them onto a separate remote-support platform.
Operators can see where a visitor is in the flow, which keeps instructions specific and fast.
Share the right URL in the conversation so visitors land on the product, form, or article you want them to see.
Keep the experience branded, self-hosted, and connected to the same conversation record as the rest of support.
Use visitor context from the dashboard to understand what a customer is trying to do before you respond or escalate.
Send visitors a clickable link to checkout steps, account pages, support articles, or feature views right in the chat — no hunting for the next screen.
ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.
Deployment
Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.
Commercial model
One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.
AI Flexibility
Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.