Agencies and MSPs

Self-hosted live chat you can run for your clients

If you build and manage websites for clients, ZChat lets you offer live chat as part of the package. You host it, brand each widget, and keep every client's conversations in a database you control, all from a one-time license instead of a per-seat bill that eats into your margin.

Brand each widget

Style the widget colors, greeting, and pre-chat fields to match each client's site, so chat looks like part of their brand, not a third-party badge.

One license, better margin

A one-time license replaces a recurring per-seat cost, so live chat becomes a service you deliver on your terms rather than a subscription you resell at a markup.

You hold the data

Client conversations live in your own SQL Server with CSV export and GDPR access and erasure, so you can honor client data requests directly.

AI you configure

Give each client an AI chatbot grounded in their own knowledge base, running on a local Ollama model or your own provider keys.

Why agencies self-host chat for clients

It fits how you already work. You install and manage the server the way you manage the rest of a client's stack, on Windows and IIS, Linux and Nginx, or Docker, against a SQL Server database.

The economics work in your favor. A one-time license means chat is a capability you own rather than a per-seat cost you pass through, which protects your margin as you add clients and agents.

You stay in control of the data. Because conversations live in your database, you decide retention, export, and erasure, and you can respond to each client's privacy requests without waiting on a vendor.

How to add the widget
Deliver it as a service

Add chat to every client site

  1. 1. Host the server on the infrastructure you already manage.
  2. 2. Create a branded widget per client in the dashboard.
  3. 3. Configure each client's AI chatbot and departments.
  4. 4. Drop the snippet onto their site and keep the data in your database.
Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.