Dashboard coverage

The dashboard that runs daily support and the admin behind it

ZChat gives your team more than a chat transcript. The browser dashboard covers the day-to-day of answering visitors and the admin details behind it: activity views, agent controls, departments, knowledge content, AI setup, webhook visibility, settings, retention, and export paths, all in one console.

Download Free Evaluation See the Product Tour

Live activity

See current sessions, waiting visitors, available agents, and queue pressure from the dashboard home view.

Agent management

Maintain support users, assignment behavior, department visibility, availability, and team-level routing decisions.

Conversation history

Review transcripts, missed chats, visitor context, department data, and conversation outcomes for later follow-up.

Knowledge base

Prepare reusable content for agents and AI assistance so common answers stay consistent across support shifts.

Chatbot settings

Tune provider choice, prompts, handoff rules, and knowledge grounding without hiding the operational controls from admins.

Webhook outbox

Inspect delivery state, retries, payload contents, and integration behavior when chat events leave ZChat.

Settings and retention

Control departments, public widget behavior, upload policy, data handling expectations, and install-specific settings.

Audit-friendly exports

Use safe export paths and redacted operational data for review, reporting, privacy requests, and internal handoff.

One console for agents and admins

There is also a native Windows desktop console for agents who prefer it. Take the full product tour to see the workspace, or download the evaluation and try the dashboard against your own data.

Tour the Admin Dashboard Download the evaluation

Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Download ZChat See Product Demo

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.