Contact ZChat

Reach sales, support, or general product contacts without guessing which inbox to use.

If your question is technical, start with the support form so the team gets the deployment details they need. If you are comparing plans, planning rollout, or have a partnership question, use the direct contact channels below.

Open Support Ticket Read FAQs

Best path first

Technical help

Use the ticket form so deployment, domain, and attachment details stay together.

Commercial questions

Contact sales for rollout planning, licensing questions, or purchase guidance.

General inquiries

Use the general inbox for company, media, or non-support requests.

Technical support

Need help with installation, deployment, or licensing?

Start with the support form so your environment details, screenshots, and request history stay in one place. That usually gets you a better answer faster than a short email.

Open Ticket [email protected]

Sales

Planning rollout, pricing, or a purchase?

Use sales for licensing questions, packaging guidance, and help planning a production rollout that matches your support team and infrastructure.

[email protected] View Pricing

General

Everything else

For company questions, partnership requests, or general product inquiries, use the general inbox and we will route it to the right person.

[email protected] About ZChat

Head office

Where the team works.

ZChat
201 Consumers Rd
North York, ON, M2J 4G8
Canada

Quick links

Help center Privacy policy Terms of service

Need the fastest route?

Use the support form when the issue depends on your deployment.

That is the best channel for installation questions, renewal issues, and anything that benefits from screenshots, attachment uploads, or domain-specific context.

Submit a Ticket

Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Download ZChat See Product Demo

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.