Healthcare

Live chat that keeps patient conversations on your servers

Healthcare and clinic websites field sensitive questions, and where those conversations are stored matters. ZChat is self-hosted, so patient chats live in your own database on infrastructure you control, not in a third-party cloud. You decide retention, access, and where the data physically sits.

Download Free Evaluation Review Security

ZChat is self-hosted software that helps you keep chat data under your control. Compliance with regulations such as HIPAA depends on how you configure, host, and operate your overall environment; ZChat does not by itself make a deployment compliant.

Data on your servers

Chats are stored in your own SQL Server database, in the environment and region you choose, not in a vendor cloud.

Access and audit control

Built-in GDPR access and erasure plus an audit log of privileged actions help you manage who touches conversation data.

On-premise AI option

Run the AI chatbot on a local Ollama model so routine questions are answered without sending anything to an outside AI service.

After-hours capture

Outside office hours, the widget collects the visitor's question and contact details so your team can follow up.

Why clinics choose to self-host chat

Sensitive data should stay close. When a patient asks a question, that conversation should live inside the boundary your organization already secures, not in an external messaging service you do not control.

You set the rules. Because the data is in your database, you decide retention periods, who has access, and how requests to see or delete data are handled, using the built-in export, erasure, and audit tools.

Routine questions, answered instantly. An AI chatbot grounded in your own knowledge base can handle common questions about hours, locations, and services, and hand off to a person for anything that needs judgment.

Data privacy features

Own the data

Keep patient chats in-house

Install the server on your own infrastructure, keep every conversation in your own database, and run the AI on a local model. Try the whole setup free on localhost before it touches a live site.

Try It Free on Localhost Why self-hosted

Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Download ZChat See Product Demo

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.