Common use cases

One installable chat product across sales, support, portals, and automation

ZChat is flexible enough for a public marketing site, a customer support center, a private portal, or a controlled internal service desk where ownership matters. Here are the ways teams put the same self-hosted product to work.

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Pre-sales questions

Answer product, pricing, availability, and service questions while visitors are still deciding what to do next.

Customer support

Give returning customers a fast way to reach a person, share files, explain issues, and get routed to the right team.

Internal service desk

Run chat for an employee portal, partner portal, or private support site where conversations should stay on owned infrastructure.

AI-assisted first response

Let AI answer common questions from knowledge content while keeping human handoff available when the conversation needs judgment.

After-hours capture

Collect offline messages, visitor context, attachments, and follow-up details when agents are unavailable.

Workflow automation

Send chat events to ticketing, CRM, reporting, or internal systems through signed webhooks and retry visibility.

Same product, whichever way you use it

Every use case above is the same download: a self-hosted server, an agent dashboard and desktop console, an embeddable widget, and an optional AI chatbot. See how it works end to end, or try the full product free on localhost.

Download ZChat See how it works

Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Download ZChat See Product Demo

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.