Proactive-Chat

Proactive Chat

ZChat's proactive chat feature lets your live chat agents reach out to online visitors and offer proactive assistance, push conversions, and help drive online sales.

Do not wait for the customer to start the conversation. The agents can take the initiative and proactively engage your visitors by sending them popup friendly 'invite' messages. Visitors can click the message to start a live chat session. You can also configure the proactive chat request to be sent to all the visitors when specific conditions are met (for example, after a specified period of time, or used specific keywords).

chat invitation chat invitation

chat invitation

chat invitation

In ZChat Control Panel, there are many built-in chat invitation templates to choose.

invitation templates

invitation position

invitation text customization

invitation triggers

invitation setting

Need on-premise live solution?

Zchat runs completely self-contained on your own server. This server can be located on your own premises – behind your own corporate firewall, or you can use an ISP provided dedicated server. You can also use a cloud-based virtual server in the Microsoft Azure or Amazon Cloud services.

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Need Cloud Live Chat?

The worry-free way to host, manage & scale.

ZChat is offered as a deployable product, that you can install and manage on your own server. If, however, you favour a hosted chat solution and wish to take advantage of a cloud-based live chat, then we invite you to consider MyLiveChat.

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Talk to your customers in real-time Live chat is the fastest way to engage your customers.

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zchat

ZChat is a leading live chat service that helps increase website conversion rates through click to chat, live custom support features.

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