Proactive Chat

Sales and support timing

Start conversations before a visitor gives up

Proactive chat lets your team reach out with useful, well-timed invitations instead of waiting for a frustrated visitor to leave. Trigger invitations by page, time on site, behavior, or campaign patterns while keeping the logic inside your own deployment.

Rule-based timing

Decide when an invitation appears based on time on page, visit depth, or other signals that matter to your funnel.

Brand-safe templates

Control the copy, visual treatment, and on-page placement so outreach feels intentional rather than intrusive.

Higher-value engagement

Help sales, onboarding, and support teams meet people at the point of hesitation instead of after drop-off.

Invitation styles that match your site

Use compact nudges, richer invitation cards, or more visible prompts for high-intent pages. You control the experience because ZChat runs in your stack.

Proactive chat invitation animation Proactive chat invitation card Proactive chat invitation example Animated proactive invitation example

Centralized invitation controls

Manage invitation behavior from the admin experience alongside routing, widget, and operator settings.

ZChat settings

Template, position, and trigger coverage

Tune outreach to fit different pages, devices, and visitor states without handing that decision-making to a hosted vendor.

Invitation templates
Invitation position settings Invitation trigger settings
Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.