ZChat 2.0 Self-Hosted Live Chat Own the software. Own the data.

Self-hosted live chat software

Install ZChat on infrastructure you control and keep the product, the workflow, and the conversation data aligned with your own environment.

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Keep support data in your own systems

Hosted chat services can be convenient, but they also place a customer communication channel inside someone else's platform and billing model.

ZChat is built for organizations that would rather keep transcripts, visitor records, operator activity, and deployment choices under their own control.

That makes it easier to align live chat with internal policy, reporting needs, CRM integration work, and long-term ownership of customer data.

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Deploy on the infrastructure you trust

ZChat runs as self-hosted software on your own server, VM, or cloud instance. That can mean an environment behind your own firewall, a managed server from your hosting provider, or a cloud VM that still stays under your team's control.

The server that runs ZChat does not need to be the same server that hosts your website. That gives you flexibility to match the deployment to your security model and operations workflow.

The point is not simply where the software runs. It is that your team stays in charge of the infrastructure, the timeline, and the commercial model around the product.

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Real-time visitor monitoring

Visitor monitoring gives your team a live view of who is on the site, where they are spending time, and when a proactive invitation makes sense.

That context improves chat quality because agents can see visit history and route conversations with more confidence before the first reply is even sent.

Explore Monitoring

Operator tools that feel current

ZChat pairs self-hosted deployment with a support workflow that still feels modern. Agents can work from the web dashboard or a native desktop workflow while keeping alerts, context, and live conversation state in view.

That combination matters because self-hosted software should not force teams to settle for an outdated operator experience.

See Agent Workflow

Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Download ZChat See Product Demo

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.