ZChat ZChat 2.0 Self-Hosted Live Chat

Customization

Brand control

Make ZChat look and behave like part of your product

Self-hosted software should not force your team into a generic widget. ZChat lets you shape the visitor experience, form flow, colors, labels, and messaging so support feels native to your brand instead of borrowed from a hosted vendor.

Widget styling

Tune the launcher, layout, and chat window presentation to match the tone and structure of your site.

Pre-chat flow

Adjust the information you collect and the order you collect it so routing and follow-up are cleaner.

White-label messaging

Own the visible copy, translation, and presentation details so the support experience feels fully yours.

What you can customize

  • Primary color, launcher position (left or right), and dark mode
  • Greeting message and offline / "leave a message" text
  • Pre-chat fields, required email, and department options
  • UI language (English, Spanish, French, German) and string overrides
  • Sound alerts, cookie-consent prompt, and post-chat rating toggles
  • Proactive triggers and session-resume behavior

Visual builder and settings coverage

Make design and behavior changes from the same admin experience used to manage the rest of your support stack.

Widget builder Settings screen

Control the public-facing experience

Match chat to your site identity with configurable button states, widget styling, custom fields, and localized copy.

Chat button customization Chat widget customization White-label settings String translation settings
Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Download ZChat See Product Demo

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.