Transcripts

Transcripts

ZChat allows you to view a list of all of your chat transcripts as well as the specific details about each transcript. Additionally, ZChat lets you search and view transcripts. You can filter your transcripts in many ways including by department, date range, agent, customer name, IP and customer email.

Transcripts

Transcripts

Need on-premise live solution?

Zchat runs completely self-contained on your own server. This server can be located on your own premises – behind your own corporate firewall, or you can use an ISP provided dedicated server. You can also use a cloud-based virtual server in the Microsoft Azure or Amazon Cloud services.

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Need Cloud Live Chat?

The worry-free way to host, manage & scale.

ZChat is offered as a deployable product, that you can install and manage on your own server. If, however, you favour a hosted chat solution and wish to take advantage of a cloud-based live chat, then we invite you to consider MyLiveChat.

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zchat

ZChat is a leading live chat service that helps increase website conversion rates through click to chat, live custom support features.

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