Conversation records
Transcripts matter for quality assurance, compliance, escalations, and institutional memory. ZChat stores session history where you host it, making it easier to review what happened without sending customer conversations to an outside chat vendor.
Find conversations by date, team member, customer details, or other session context when you need answers quickly.
Review real chat exchanges to improve response quality, handoff timing, and operator consistency.
When transcripts live in your environment, retention and governance decisions stay aligned with your own policies.
Scan historical conversations, find the record you need, and jump directly into detailed transcript review.
Keep timestamps, participant context, and message detail together so follow-up support is faster and more accurate.
ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.
Deployment
Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.
Commercial model
One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.
AI Flexibility
Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.