Help when it is needed
On-demand chat keeps the experience ready without forcing every visitor into a conversation. Customers can open support when they need it, continue in a familiar widget, and reach a real operator or AI-assisted first response without leaving your site.
Keep the entry point present and easy to find while letting the visitor decide when to engage.
Answer questions during checkout, onboarding, account management, and general support without changing channels.
The chat window, transcripts, routing, and analytics all stay part of the same self-hosted deployment.
Give customers a familiar chat flow that starts quickly and stays readable on both larger screens and compact layouts.
Collect the essentials up front and move the conversation into a structured support flow that can be handled by AI, a person, or both.
ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.
Deployment
Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.
Commercial model
One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.
AI Flexibility
Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.