On-Demand

Help when it is needed

Make support available at the moment a customer asks for it

On-demand chat keeps the experience ready without forcing every visitor into a conversation. Customers can open support when they need it, continue in a familiar widget, and reach a real operator or AI-assisted first response without leaving your site.

Available without being intrusive

Keep the entry point present and easy to find while letting the visitor decide when to engage.

Good for support and sales

Answer questions during checkout, onboarding, account management, and general support without changing channels.

Same owned system

The chat window, transcripts, routing, and analytics all stay part of the same self-hosted deployment.

A lightweight support surface for everyday use

Give customers a familiar chat flow that starts quickly and stays readable on both larger screens and compact layouts.

Live chat window Mobile chat window

Start with context instead of confusion

Collect the essentials up front and move the conversation into a structured support flow that can be handled by AI, a person, or both.

Pre-chat window
Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.