Mobile and Push

Free

Answer from anywhere

Install the dashboard as an app and get notified when it matters

The ZChat dashboard is an installable web app. On a phone or a desktop, choose Install app and it opens full screen from the home screen or taskbar, with push notifications even when it is closed.

There are no native iOS or Android apps. The installable dashboard is what runs on phones. It is free on every edition. This page describes the ASP.NET Core edition of ZChat 2.0.5; the separate Web Forms package does not include the 2.0.5 additions.

Installable

The dashboard has a web app manifest, app shortcuts and an offline page, so browsers offer to install it.

Push notifications

Each agent turns on browser notifications from My Profile, per browser.

Made for small screens

Conversations, contacts and live chat fit a phone, with filters and actions that wrap to the screen.

On a phone

The install prompt and the conversation list on a phone-sized screen.

ZChat dashboard on a phone showing an Install app prompt and the conversations list with status and assignee filters

Choose your notifications

Each agent turns push on for the browser they use.

ZChat browser notifications card explaining notifications for waiting chats, assignments, mentions and missed SLA targets

Push notifications are sent when

  • A chat is waiting
  • A conversation is assigned to you
  • Someone mentions you in a private note
  • An SLA target is missed

Details

Standard web push

Notifications use the Web Push standard with a key generated for each install. They are sent from your server through the browser's own push service; nothing passes through a ZChat service.

Desktop too

Desktop browsers that support installing web apps can install the dashboard the same way. For a separate Windows program, the Windows desktop agent app is also available.

Good to know

  • There are no native iOS or Android apps in the App Store or Google Play.
  • Push depends on the browser: the phone's browser must support installing web apps and web push.

Questions we get asked

Is there an iOS or Android app?

No. There are no native mobile apps. The ZChat web dashboard installs on a phone as a web app and sends push notifications.

Do push notifications cost extra?

No. The installable dashboard and push notifications are free on every edition.

What triggers a push notification?

A waiting chat, a conversation assigned to you, a mention in a private note, or a missed SLA target.

Your support queue in your pocket

Install the dashboard from any modern browser. It is free with unlimited agents.

Self-hosted customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product, with live chat free to run. Run it on infrastructure you trust and connect AI only if and how you want it.

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

Live chat is free with unlimited agents. Only the optional AI assistant is billed, per agent per month.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.